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Terms & Conditions

Orders :

All orders placed will be mailed out within 3 working days. We will make all effort to fulfill all orders. In the event an item is out of stock, we will inform the buyer via email.

Delivery will be Free for all orders S$100 & above!

For orders S$0 - S$49, shipping will be S$3. For orders S$50 - S$99, shipping will be $5.

 

Refund Policy :

We offer refunds, no questions asked, if the item is returned unopened and still in its original packaging.

(1) Email us first at serene@masktherapy.co prior to starting the refund process.

(2) The buyer will be responsible for sending the returned item to :

134 Simei Street 1, #04-178, Singapore 520134

(3) Once the item has been received and its condition checked, we will send an email to notify the buyer when the refund has been effected on our side.